Front and Back Lit Channel Letters & Signs
KS-FB01
Normal Style
KS-FB02
Luxury Style
General
We are located in Bhubaneswar,India. Our manufacturing facility and main office are both based here, allowing us to efficiently manage production and shipping.
To provide you with an accurate quote, please send us the design details, dimensions, materials preferred, and any specific requirements you have for the signage.
Our standard lead time is approximately 1-2 weeks from the time of order confirmation, depending on the complexity and size of the order.
We offer a 6-Months guarantee on all our signage products, ensuring they meet your quality and durability expectations.
To become our agent, please contact our sales department at [email/contact form]. We will provide you with all necessary information and support to get started.
Yes, our signs are designed to be durable and weather-resistant, making them suitable for both indoor and outdoor use.
Design
Yes, you can use a custom font. Please provide the font file or specify the font name, and we will incorporate it into your design.
We recommend providing your logo in vector format (such as .CDR , .PDF, .AI, .EPS, or .SVG) for the best quality and scalability.
Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.Yes, we can match your PMS/Pantone colors to ensure your signage aligns perfectly with your brand identity.
While it is not mandatory, providing a photo of the installation site can help us better understand the context and make appropriate recommendations.
Quote
You can expect to receive a quote within business days after we receive your detailed requirements.
We strive to offer competitive pricing. Please provide the details of the quote you received, and we will do our best to match or beat it.
Yes, we offer wholesale pricing for signage companies. Please contact our sales team for more details on bulk order pricing.
Our quotations are valid for 30 days from the date of issuance.
Payment
Our standard payment terms are [50%] deposit upon order confirmation and the balance before shipment.
A deposit is required to secure your order and cover initial material and production costs.
Import duties are levied by your local customs authorities and are the responsibility of the buyer. Please check with your local customs office for details.
Yes, we can provide a digital proof for your approval before you make any payment.
Production
Yes, we will provide a final proof and photos of the completed product before shipping to ensure it meets your expectations.
Changes can be made during production, but they may incur additional costs and affect the lead time. Please contact us as soon as possible to discuss any changes.
Order cancellations during production may incur a cancellation fee depending on the stage of production. Please contact us for specific details.
We perform a 24-hour lighting test to ensure the reliability and quality of our illuminated signs, making sure they function perfectly before shipping.
Shipping
Yes, we ship our products internationally. Please provide your location, and we will arrange the best shipping method for you.
Our products are carefully packaged and shipped via reputable carriers to ensure they arrive safely at your location.
Yes, you can update your delivery information by contacting our customer service team. Please provide the updated details as soon as possible.
Installation
We offer installation services in select areas. Please contact us to find out if we can provide installation services at your location.
We provide comprehensive installation guides and diagrams to assist with the installation process.
We provide all necessary accessories, including mounting brackets, screws, and power supplies, to ensure a smooth installation.
After-sales
We offer a 1-year warranty on all our signage products, covering manufacturing defects and ensuring your satisfaction with our products.